1. Purpose and scope of data collection
The primary data collected on the website jbfresh.com.vn includes customer names, emails, and phone numbers. This information is required for users to register and access services on our platform, enabling us to contact customers and confirm their registration while safeguarding their rights.
During payment transactions, we only store detailed information about the user’s completed order. Information regarding users’ bank account details is not saved.
Customers are responsible for securing their registered name, password, and email associated with their account. Additionally, they are required to promptly notify jbfresh.com.vn of any unauthorized use, abuse, or security breaches. This ensures the appropriate measures can be taken.
2. Scope of information usage
The information provided by customers is utilized for the following purposes:
- Delivering services and support to customers.
- Sending invoices and contracts to the address provided by the customer.
- Sending marketing and promotional materials related to our services.
- Notifying customers about updates and activities on https://jbfresh.com.vn/.
- Preventing account misuse or fraudulent activities.
- Maintaining communication for assistance, where needed.
Personal information is used strictly for confirmation and transaction-related purposes unless required by judicial authorities (e.g., courts, police) in cases of legal violations.
3. Information retention period
User data is retained in our database for one year after account cancellation.
If users wish to delete their account information completely, they can contact us using the details provided in Section 4.
4. Contact information for data collection and management
Nawon Food and Beverage Co., Ltd
- Address: 77, DX87 Street, Quarter 3, Hiep An Ward, Thu Dau Mot City, Binh Duong Province, Vietnam
- Brand Manager: JBFresh
- Hotline: 0084973085499
- Email: tony@nawon.com.vn
If you suspect your information has been shared without your consent, you may file a complaint with us. We are committed to investigating and addressing concerns when sufficient evidence is provided.
5. Customer rights to access and modify information
Members can check, update, edit, or delete their personal information by:
- Logging into their account to make changes.
- Contacting us to request assistance with updates or deletions.
It is the customer’s responsibility to ensure their personal information is accurate and up to date.
Customers may file complaints about unauthorized disclosure of their information to our Management Board. Upon receiving such complaints, we will verify the issue, provide explanations, and guide customers in restoring and securing their information.
Contact Email: tony@nawon.com.vn
6. Commitment to protecting customer information
Customer data on jbfresh.com.vn is safeguarded according to Nawon’s strict data protection policies. The collection and use of personal information are carried out only with customer consent, unless required by law.
We guarantee that personal information will not be used, shared, or disclosed without customer permission, except as necessary to fulfill service-related obligations (e.g., shipping services).
In the event of a security breach or hacking incident resulting in the loss of personal data, we will report the issue to the authorities and promptly notify affected customers.
All online transaction data, including invoices and accounting information, is securely protected.
Customers are required to provide accurate personal information, including full name, contact address, email, phone number, and identification documents, when using our services. We are not liable for issues arising from incorrect or incomplete information provided during registration.
For further inquiries, concerns, or comments regarding this privacy policy, please contact us via our Contact Us form or the details below:
- Hotline: 0084973085499
- Email: tony@nawon.com.vn
Note: This policy is subject to updates. Changes will be reflected on the website as they occur.
Best regards,
Nawon Food and Beverage Co., Ltd